Effective Date: February 1, 2025
1. Requesting Account Deletion
If you wish to delete your TripDiarist account and associated data, you can submit a request via email.
- Send an email to support@tripdiarist.com
- Use the subject line: "Account Deletion Request"
- Include your registered email address in the request
2. Data Deletion & Retention
Upon account deletion, the following data will be permanently removed from our servers:
- Personal details (name, email, etc.)
- All trips and trip entries
- Uploaded media (photos & videos)
However, certain data may be retained for legal and security purposes, including:
- Transaction records (if applicable) for up to 12 months
- Anonymous statistical data
3. Processing Time
Account deletion requests will be processed within 7 business days. You will receive a confirmation email once your account is deleted.
4. Contact Us
If you have any questions regarding account deletion, contact us at:
- Email: support@tripdiarist.com